FAQ

1

I just communicated with our factory side. we're also interested to get below product. 125AF MCB, must be complied with IEC60947-2 and RoHS compliance, CB test report.

A:Glad to hear from you. Please see attached 125Amp MCB 2 model speicifcation sheet. yes both models have CB test report. If information is satisfactory, please advise sample specifications. so that we arrange sample production for confirmation. meanwhile could you please advise purchasing quantities.

2

We are looking for Arc Fault Detection Device (AFDD) CE certificated.

A:Glad to hear from you. thank you for enquiry to AFDD. 1. Pls see attached our AFDD technical datasheet. 2. Pls advise your purchasing specifications and quantities.

3

Could you please quote CNF DDU shipment and confirm the charges borne.

A:from China ship to UK by DDU term, which means door to door transport from our factory to clients warehouse, that forwarder has covered all cost occured. and clients only need to pay import duty and VAT, based on consignee supplying documents and import procedure in time without any delay.

4

I am seeking for 125A 4 pole 300mA Type B RCCB for European market. do you have this product?

A:We have 125A RCCB B type 2P,4P, 30mA,100mA,300mA available. please advise your purchasing quantities, so that we send you price offer.

5

Do you manufacturer CBCT? This is also for RCCB.

A:We supply both PMR tripping relay and CBCT/Core for RCCB,RCBOs. pls advise your requirement specifications with drawing and quantities.

6

Do your products meet ROHS and IEC compliance?

A:Sofielec products meet RoHS and IEC compliance, exporting to European countries.

7

I'm interested in your products. could you please send datasheets and MOQ, freight cost information?

A:Thank you for your interest in buying our products. please advise detailed model no. specification, purchasing quantities, destination port name, term CNF,CIF,door to door etc, so that we reply you with clear and detailed information.

8

Are you able to develop new products to us?

A:Yes, OEM,ODM service available. please provide samples, technical requirements, yearly buying quantities and ordering frequency. we'll make a development plan with time stage and confirmation information.

9

You have sales target finished amount requirement to the distributor?

A:Yes, we have the requirement once to be our distributor Need to finishe the target amount the signed on the contract.

10

You have office in shanghai or guangzhou that i can visit?

A:Sorry that our factory is in wenzhou, and we didn't have any agent office in china.

11

How can i to be your agent in my country?

A:You need to do a market research report of your country of our products and need to promise us how much amount you can finish then we can check and sign a contract of the dealer or the agent.

12

You have any agent in our country?

A:We still not have any agent around the word,as we have requirements of the agent of us,but we are willing you to be our distributor or agent is possible.

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